The “Off-Platform Shipping Fee Promotion Program” (the “Program”) is implemented by SPX Express Company Limited (“SPX”, “SPX Express”, or the “Company”, as applicable), having its registered address at 25th Floor, Saigon Centre 2 Building, 67 Le Loi Street, Saigon Ward, Ho Chi Minh City, Vietnam, with the following terms and conditions:
1. Program Scope
2. Implementation Method
The Program shall be implemented online for Customers purchasing goods through channels outside e-commerce platforms, which may include Facebook, Instagram, or other social media channels, and using SPX’s delivery services.
3. Program Period
The Program shall run from September 21, 2026 to October 31, 2026, or until the allocated quantity/value of promotional benefits has been fully utilized, or as otherwise determined by SPX, whichever occurs earlier.
For the avoidance of doubt, SPX may, at any time and at its sole discretion, modify the Program Period.
4. Eligible Participants
This Program is applicable only to Buyers purchasing goods through channels outside e-commerce platforms, which may include but are not limited to Facebook, Instagram, or other social media channels, whose orders are placed with a Seller who has not previously generated any orders on the SPX Express system as of the time the order is created and the shipment is submitted through SPX (a “New Seller”), provided that all applicable conditions of the Program are satisfied.
5. Participation Method
A Seller must successfully create a shipment through the SPX system (via the SPX application or website) and enter the promotional code SPXFREESHIP (the “Promo Code”) during the Program Period.
The Buyer will receive an automated Zalo message confirming that the order has been successfully created.
6. Promotional Benefits (Benefit Details, Value, and Quantity)
Each New Seller may apply the SPXFREESHIP Promo Code only once (01), exclusively for the first order successfully created on the SPX system. The maximum promotional benefit is VND 20,000 per order.
Immediately after the New Seller successfully creates an order using the SPXFREESHIP Promo Code, the Buyer will receive an automated Zalo message confirming that the order has been successfully created.
The Promo Code may be applied when the New Seller creates a shipment through SPX and enters the Promo Code provided under the Program correctly.
Each Promo Code provides a maximum benefit of VND 20,000 and is applicable only to orders created via the SPX website and/or application, with a shipping fee of at least VND 10,000 and a shipment weight of no more than 17 kg.
The Promo Code is valid until October 31, 2026.
Any use of the Promo Code in violation of the provisions set out in Sections 6 and 7 shall constitute a material violation of the Program by the New Seller and/or Buyer. At its sole discretion, SPX shall have the right to take any necessary measures, including but not limited to: immediately disqualifying the violating New Seller and/or Buyer from participating in the Program; invalidating the relevant Promo Code(s); and requiring the New Seller and/or Buyer to compensate SPX for any resulting losses and damages, which may be calculated based on the number of Promo Codes improperly used and any other losses or damages incurred by SPX, in addition to any other remedies available under applicable regulations.
7. Other Program Terms
By participating in the Program, the New Seller and/or Buyer acknowledges and agrees that SPX, at its sole discretion, shall have the right to set off any amounts payable as compensation for losses or damages against any amounts held by SPX or otherwise payable by SPX to the New Seller and/or Buyer.
By participating in the Program, each Participant acknowledges and undertakes that:
a. All information provided to SPX is true, accurate, complete, and up to date, and the Participant shall be solely responsible for such information; and
b. The Participant has read, fully understood, and agreed to all Terms and Conditions of the Program.
TERMS AND CONDITIONS
A. General Provisions
These terms and conditions shall govern and apply to your participation in the Program.
By participating in the Program, Participants acknowledge and agree to be bound by these terms and conditions and any rules and regulations relating to the Program (“Program Terms”), together with the Terms of Use, Privacy Policy, and all applicable SPX terms, conditions, and/or policies in force on the SPX website and/or application (“SPX Policies”), all of which are incorporated herein by reference as part of these Program Terms.
You agree that SPX may collect, store, process, use, and/or transfer the personal data provided by Participants during or in connection with the Program (including but not limited to your name, image, voice, likeness, and/or biographical information) for the purpose of administering the Program, related activities arising from the Program, advertising, marketing, and other purposes without additional compensation to you. Clause 3 shall be implemented in accordance with applicable laws and SPX’s Privacy Policy.
B. Program Eligibility
Any individual/entity participating in the Program in accordance with Section 4 of the Program Rules shall be eligible to participate.
SPX reserves the sole right to determine whether any individual/entity is eligible to participate in and/or be disqualified from the Program. For example, an individual may be disqualified if SPX detects fraudulent activities, including but not limited to the use of multiple SPX accounts or any conduct violating SPX Policies.
C. Other Provisions
Vouchers granted as rewards or gifts under the Program are non-transferable, non-refundable, and may not be exchanged for cash or converted in any form.
Vouchers granted under this Program may not be redeemed for cash, converted into other rewards, or reissued for any reason. Vouchers shall only be valid for and granted to Participants who directly participate in the Program and satisfy the eligibility requirements under these Program Terms. Such Vouchers and their usage shall only be valid on the SPX website and/or application and/or partner platforms expressly authorized by SPX from time to time, and shall strictly comply with all applicable SPX Policies in force at the relevant time. SPX strictly prohibits any activities involving the trading, transfer, or monetization of Vouchers.
Nothing herein or under any SPX Policies shall be construed or interpreted (whether directly or indirectly, expressly or impliedly) as Vouchers constituting an alternative payment method on the SPX website and/or application.
By participating in the Program, you agree at all times to:
a. comply with all applicable laws and regulations relating to the Program;
b. comply with SPX Policies; and
c. not participate in the Program in any manner that may adversely affect other individuals or the goodwill or reputation of SPX.
The Program and the SPX website and/or application are provided on an “as is” and “as available” basis, subject to the availability and functionality of SPX services. SPX makes no representations, warranties, and/or guarantees regarding the performance or operation of the SPX website and/or application, any software or hardware used to access and participate in the Program, including but not limited to an individual’s access to and use of the SPX website and/or application, and the reliability or quality of underlying telecommunications networks used during the Program period.
If, for any reason, any aspect of the Program is unable to operate as planned due to communication network failures, software failures, tampering, fraud, technical failures, or any causes beyond SPX’s reasonable control, SPX reserves the right to cancel, terminate, modify, and/or suspend the Program and invalidate any affected results.
SPX reserves the right to make the final decision and resolve any disputes relating to the Program. In connection with the rights set out in this Clause, SPX may at any time, whether before, during, or after the Program period, disqualify Participants (as further set out in Section B of these Program Terms), cancel orders, revoke any Voucher, and/or take any other actions in accordance with SPX Policies if SPX determines, at its sole discretion, that a Participant has engaged in or is connected with suspicious, fraudulent, unlawful, abusive conduct or violations of these Program Terms and/or SPX Policies, including but not limited to the creation of multiple SPX accounts.
To the fullest extent permitted by applicable law, SPX shall not be liable for any claims, costs, injuries, losses, or damages of any kind arising from or in connection with the Program or the receipt of any Voucher, including but not limited to direct, indirect, incidental, punitive, or consequential damages; penalties; governmental actions; claims relating to personal injury or death; property damage or loss; or violations relating to publicity rights, privacy rights, defamation, or misrepresentation.
You shall be fully responsible and liable for any content used in connection with the Program, including but not limited to the legality of intellectual property rights and the accuracy of such content throughout the Program period. You agree to indemnify and hold SPX harmless against any liabilities arising from disputes occurring before, during, or after the Program.
SPX reserves the right to amend these Program Terms without prior notice, or to withdraw or terminate the Program at any time without notice or liability to any party. You acknowledge that you are solely responsible for regularly reviewing and updating yourself on any amendments, modifications, or supplements to these Program Terms. Your continued participation in the Program following any amendment, modification, or supplement shall constitute your acceptance of such changes, which shall be validly binding upon you.
Unless otherwise expressly stated by SPX, you shall be responsible for all taxes, duties, fees, and other charges arising from or relating to your participation in the Program in accordance with applicable laws.
SPX shall not be liable for any failure to perform its obligations under these Program Terms due to events beyond SPX’s reasonable control, including but not limited to natural disasters, pandemics or epidemics, governmental actions or restrictions, internet or telecommunications failures, cyberattacks, server downtime, third-party platform interruptions, labor disputes, war, or terrorism.
In the event of any inconsistency between these Program Terms and any marketing or promotional materials, these Program Terms shall prevail unless otherwise expressly determined in writing by SPX.
Any and all rights relating to the interpretation and construction of these Program Terms shall belong solely to SPX. SPX acknowledges that SPX, and not any third party, shall be responsible for handling and/or resolving any complaints raised by Participants or third parties relating to the Program.
Any reference to a time of day shall refer to Vietnam time unless otherwise stated.
Last updated: Sep 14, 2026