TERM & CONDITION NSS

TERMS & CONDITIONS – TWO-WAY SHIPPING FEE INCENTIVE FOR FAILED DELIVERY ORDERS FOR SPX CUSTOMERS IN 2026

1. Area of the campaign

2. Method of implementation

3. Campaign period

4. Subject of campaign

• Maintain a valid SPX account; and
• Are validly enrolled in the Advanced NSS Package.

5. How to participate

• Step 1: The Participant validly enrolls in the Advanced NSS Package and logs in to their SPX account
• Step 2: Create orders during the Program period.

6. Prize structure (prize details, prize value, number of prizes)

7. Details of campaign

Notes:

• “Eligible failed delivery orders” are orders with the status “Return completed successfully” (excluding lost orders and failed return orders) on the website https://spx.vn.
• Eligible failed delivery orders for which two-way shipping fees are granted under this Program will be determined in chronological order starting from the first day of each month of participation.
• “Completed orders” are orders with the status “Delivered successfully” or “Return completed successfully” on the website https://spx.vn.
• On the last day of each month, SPX will consolidate the list of eligible Participants. Rewards will be credited directly to the Participant’s account within 30 days from the end of each participation month.
• SPX will process payments based on the information set out in the relevant agreements signed between the Participant and SPX.
• The reward values stated above are inclusive of all taxes payable by the Customer. Customers are responsible for declaring and fulfilling any tax obligations arising from the rewards received.

Participant Commitment

TERMS AND CONDITIONS

A. General

1. The following terms and conditions govern your participation in the Campaign.
2. By participating in this Campaign, you accept and agree to be bound by these terms and conditions and any rules and regulations relating to the Campaign (“Campaign Terms”), in addition to SPX Terms of Use, SPX Privacy Policy and all applicable terms and conditions available on SPX website and/or app (collectively referred to as “SPX Policies”) that are currently in effect, all of which are incorporated by reference.
3. You agree that SPX may collect, store, process, use and/or transfer your personal data submitted in the course of participating in or in connection with the Campaign (including but not limited to your name, photo, voice, likeness and/or biographical information) for the purposes of conducting and administering the Campaign, for other purposes related to or arising from the Campaign, a advertising, marketing and other purposes for which SPX does not have to pay any additional cost to you, in accordance with the SPX Privacy Policy.

B. Eligibility

1. SPX shall have sole and absolute discretion in determining whether an individual is qualified to participate in and/or is disqualified from the Campaign. For example, an individual may be disqualified from the Campaign if any fraudulent activities are detected, such as the use of multiple SPX accounts, or any activities that violate SPX’s Policies.

C. Miscellaneous

1. SPX Points and/or Vouchers which may be awarded to you under the Campaign are not transferable, non-refundable and non-exchangeable for cash or any items. SPX hereby strictly prohibits any actions in relation the trade of, transfer or make profit from SPX Points and/or Voucher.
2. NO provisions hereunder or following any SPX Policies shall be understood or interpreted (directly or indirectly, clearly or impliedly) that SPX Points and/or Vouchers is an alternative payment method on Website and/or App of SPX.
3. By participating in the Campaign, you agree at all times to: (a) comply with all applicable laws and regulations when participating in the Campaign; (b) comply with the SPX Policies; and (c) not participate in the Campaign in any manner which may adversely affect other individuals or the goodwill or reputation of SPX.
4. The Campaign and the Website and/or App of SPX are provided on an “as is” and “as available” basis and subject to the availability and functionality of SPX’s services. SPX does not make any representation, warranty and/or undertaking on the performance and capability of the Website and/or App of SPX; any software or hardware used to access and participate in the Campaign.
5. If for any reason any aspect of the Campaign is not capable of running as planned, due to reasons such as communications network failure, bugs, tampering, fraud, technical failure or any cause beyond the control of SPX, SPX may cancel, terminate, modify and/or suspend the Campaign and nullify any results.
6. SPX reserves the right to make final decisions and resolve disputes regarding the Campaign.
7. To the maximum extent permitted by applicable laws, SPX will not be liable for any claims, costs, injuries, losses or damages of any kind whatsoever arising out of or in connection with this Campaign or the receipt of any SPX Points and/or Vouchers.
8. SPX reserves the right to vary these Campaign Terms without notice, or withdraw or discontinue the Campaign at any time without any notice or liability to any party. You agree that it is your sole responsibility to proactively access, review and remain informed of all modifications, amendments and additions related to these Campaign Terms. Your continued participation in the Campaign after any amendments, modifications and/or additions shall be deemed as your confirmation and acceptance of such amendments, modifications and/or additions and all such amendments, modifications and/or additions shall be valid and applicable to you.
9. Unless otherwise provided in writing by SPX, you shall be responsible for all applicable taxes, duties, government fees and other charges arising due to your participation in the Campaign.
10. You are responsible for declaring and paying any tax obligations arising in connection with the value of the gift you receive. In cases where tax laws require SPX to declare and/or withhold taxes on your behalf, SPX shall comply with such regulations and notify you prior to payment. In the absence of such notification, the responsibility for tax declaration and payment shall be deemed to rest with you.
11. You are obligated to provide information required for SPX’s tax declaration purposes (if any), including your tax identification number and citizen identification number.
12. Any and all rights of interpretation and explanation of these Campaign Terms are exclusively reserved by SPX.