Single Order, Wholesale Price

1. Program Coverage

2. Program Mechanism

3. Program Period

4. Eligibility

• The Customer is not using a Flat-Rate Pricing Plan or a pricing plan under a Special Policy at the time of joining the Program and throughout the Program Period;
• The Customer registers for the Program and shall be deemed to have agreed to the applicable Terms and Conditions of the Program (please refer to the document attached to this Decision) by providing the required Customer information through the Program registration form prescribed by SPX and joining the working group on the Zalo platform created by SPX. Such Zalo groups shall be named according to the format “SPX_GROUP ORDER [Group Code] - [Customer Name]”, where the Group Code is a unique identifier generated by the SPX system for each group;
• The Customer is recorded as a member of a Qualified Customer Group; and
• The Customer has an average daily volume of at least 03 Qualifying Orders per day.

• The group consists of one (01) Existing Customer (as defined in the Note below) or a New Customer (as defined in the Note below) inviting one or more other New Customers to join the group (collectively, the “Customer Group”);
• The group consists of at least 02 Customers and no more than 100 Customers; and
• The group contains no more than 01 Existing Customer at the time the Customer Group is established, and all remaining members of the group must be New Customers who have never used SPX’s postal delivery services as of the time they join the Customer Group.

• “Existing Customer” means a Customer who has had at least 01 order successfully recorded as inbound by SPX prior to the establishment of the Customer Group.
• “New Customer” means a Customer who has never had an order successfully recorded as inbound by SPX as of the time of joining the Customer Group.

5. Program Participation Process

• Step 1: The Existing Customer registers for participation in the Program and submits information inviting New Customers through the form provided by SPX at https://spx.vn/lp/di-don-le-nhan-gia-si/.
• Step 2: SPX will contact each Customer to confirm their participation information.
• Step 3: SPX will create a working group on the Zalo platform for all Customers belonging to the same group, thereby establishing the Customer Group.
• Step 4: All Customers in the Customer Group shall coordinate to generate orders in order to achieve the “Target Order Volume.”
• Step 5: SPX will review the Qualifying Group Order Volume of each Qualified Customer Group. For the avoidance of doubt, “Qualifying Group Order Volume” means the total volume of Qualifying Orders generated by Customers who remain participating in the same Qualified Customer Group, calculated from the time the Customer Group is established. The establishment time of the Customer Group shall be the time when SPX completes the setup of the Customer Group’s working group. However, where a Customer generates an average of fewer than 03 Qualifying Orders per day during a Review Cycle (i.e., Cycle 1 and Cycle 2 as defined below), the orders generated by such Customer shall not be included in the Qualifying Group Order Volume, and such Customer shall not be entitled to any benefits applicable to the Qualified Customer Group for the relevant Review Cycle.

• The Customer Group maintains at least 02 members throughout the applicable reward period;
• The Customer has not submitted a request to leave the group and has not been removed from the group due to a violation of the Program rules; and
• The Customer achieves an average volume of at least 03 Qualifying Orders per day during the relevant Review Cycle.

• Cycle 1: From the 1st to the 15th day of each month;
• Cycle 2: From the 16th day to the last day of each month.

6. Reward Structure (Reward Type, Reward Value and Number of Rewards)

• A Customer Group achieving an average Qualifying Group Order Volume of 20–69 orders per day: promotional code with a maximum value of VND 5,000 per order;
• A Customer Group achieving an average Qualifying Group Order Volume of 70–199 orders per day: promotional code with a maximum value of VND 6,000 per order;
• A Customer Group achieving an average Qualifying Group Order Volume of 200–999 orders per day: promotional code with a maximum value of VND 7,000 per order;
• A Customer Group achieving an average Qualifying Group Order Volume of 1,000–1,999 orders per day: promotional code with a maximum value of VND 7,500 per order;
• A Customer Group achieving an average Qualifying Group Order Volume of 2,000 orders per day or more: promotional code with a maximum value of VND 8,000 per order.

7. Other Program Terms

• Customers participating in this Program may not simultaneously benefit from other promotional programs, including but not limited to loyalty program benefits, promotional codes, special offers, and other similar incentives.
• By participating in the Program and continuing to remain a member of the Customer Group, the Customer is deemed to have read, understood, and agreed to these Terms and Conditions.
• Each Customer may participate in only one (1) Customer Group at any given time.

Group Order Mechanism

• Orders shall be created and managed independently by each Customer and shall not alter the Customer’s existing operational processes.
• The order volume generated by Customers within the same Customer Group will be aggregated solely for the purpose of monitoring and evaluating the performance of the Customer Group.
• Customers within the same Customer Group are not required to operate in the same geographical area.

Customer Group Management

• Inviting additional members to the Customer Group: Members of a Customer Group may invite additional Customers to join the group and submit the relevant Customer information through the designated form. SPX will review and approve the admission of such Customers to the relevant Customer Group based on the information provided.
• Leaving the Customer Group: A Customer may leave the Customer Group by completing the Program form provided by SPX in the Customer Group. At its discretion, SPX will notify the Customer’s departure directly in the working group on Zalo and invite such Customer to leave the working group. For the avoidance of doubt, upon leaving the Customer Group, any promotional codes being applied to such Customer under the Program will cease to be effective from the time the Customer leaves the Customer Group.
• If SPX detects any fraudulent or suspected fraudulent activity, SPX reserves the right to remove the relevant Customer from the Customer Group and immediately terminate all benefits and entitlements related to the Program.
• If a Customer leaves a Customer Group during a review period and subsequently establishes or joins a new Customer Group, the order volume generated by such Customer will only be counted toward the new Customer Group from the time the new Customer Group is confirmed by SPX. Any order volume generated before such confirmation will not be counted toward the results of any Customer Group.

TERMS AND CONDITIONS

A. General Provisions

1. These terms and conditions shall govern and apply to your participation in the Program.
2. By participating in the Program, Participants acknowledge and agree to be bound by these terms and conditions and any rules and regulations relating to the Program (“Program Terms”), together with the Terms of Use, Privacy Policy, and all applicable SPX terms, conditions, and/or policies in force on the SPX website and/or application (“SPX Policies”), all of which are incorporated herein by reference as part of these Program Terms.
3. You agree that SPX may collect, store, process, use, and/or transfer the personal data provided by Participants during or in connection with the Program (including but not limited to your name, image, voice, likeness, and/or biographical information) for the purpose of administering the Program, related activities arising from the Program, advertising, marketing, and other purposes without additional compensation to you. Clause 3 shall be implemented in accordance with applicable laws and SPX’s Privacy Policy.

B. Program Eligibility

1. Any individual/entity participating in the Program in accordance with Section 4 of the Program Rules shall be eligible to participate.
2. SPX reserves the sole right to determine whether any individual/entity is eligible to participate in and/or be disqualified from the Program. For example, an individual may be disqualified if SPX detects fraudulent activities, including but not limited to the use of multiple SPX accounts or any conduct violating SPX Policies.

C. Other Provisions

1. Vouchers granted as rewards or gifts under the Program are non-transferable, non-refundable, and may not be exchanged for cash or converted in any form.
2. Vouchers granted under this Program may not be redeemed for cash, converted into other rewards, or reissued for any reason. Vouchers shall only be valid for and granted to Participants who directly participate in the Program and satisfy the eligibility requirements under these Program Terms. Such Vouchers and their usage shall only be valid on the SPX website and/or application and/or partner platforms expressly authorized by SPX from time to time, and shall strictly comply with all applicable SPX Policies in force at the relevant time. SPX strictly prohibits any activities involving the trading, transfer, or monetization of Vouchers.
3. Nothing herein or under any SPX Policies shall be construed or interpreted (whether directly or indirectly, expressly or impliedly) as Vouchers constituting an alternative payment method on the SPX website and/or application.
4. By participating in the Program, you agree at all times to: a. comply with all applicable laws and regulations relating to the Program; b. comply with SPX Policies; and c. not participate in the Program in any manner that may adversely affect other individuals or the goodwill or reputation of SPX.
5. The Program and the SPX website and/or application are provided on an “as is” and “as available” basis, subject to the availability and functionality of SPX services. SPX makes no representations, warranties, and/or guarantees regarding the performance or operation of the SPX website and/or application, any software or hardware used to access and participate in the Program, including but not limited to an individual’s access to and use of the SPX website and/or application, and the reliability or quality of underlying telecommunications networks used during the Program period.
6. If, for any reason, any aspect of the Program is unable to operate as planned due to communication network failures, software failures, tampering, fraud, technical failures, or any causes beyond SPX’s reasonable control, SPX reserves the right to cancel, terminate, modify, and/or suspend the Program and invalidate any affected results.
7. SPX reserves the right to make the final decision and resolve any disputes relating to the Program. In connection with the rights set out in this Clause, SPX may at any time, whether before, during, or after the Program period, disqualify Participants (as further set out in Section B of these Program Terms), cancel orders, revoke any Voucher, and/or take any other actions in accordance with SPX Policies if SPX determines, at its sole discretion, that a Participant has engaged in or is connected with suspicious, fraudulent, unlawful, abusive conduct or violations of these Program Terms and/or SPX Policies, including but not limited to the creation of multiple SPX accounts.
8. To the fullest extent permitted by applicable law, SPX shall not be liable for any claims, costs, injuries, losses, or damages of any kind arising from or in connection with the Program or the receipt of any Voucher, including but not limited to direct, indirect, incidental, punitive, or consequential damages; penalties; governmental actions; claims relating to personal injury or death; property damage or loss; or violations relating to publicity rights, privacy rights, defamation, or misrepresentation.
9. You shall be fully responsible and liable for any content used in connection with the Program, including but not limited to the legality of intellectual property rights and the accuracy of such content throughout the Program period. You agree to indemnify and hold SPX harmless against any liabilities arising from disputes occurring before, during, or after the Program.
10. SPX reserves the right to amend these Program Terms without prior notice, or to withdraw or terminate the Program at any time without notice or liability to any party. You acknowledge that you are solely responsible for regularly reviewing and updating yourself on any amendments, modifications, or supplements to these Program Terms. Your continued participation in the Program following any amendment, modification, or supplement shall constitute your acceptance of such changes, which shall be validly binding upon you.
11. Unless otherwise expressly stated by SPX, you shall be responsible for all taxes, duties, fees, and other charges arising from or relating to your participation in the Program in accordance with applicable laws.
12. SPX shall not be liable for any failure to perform its obligations under these Program Terms due to events beyond SPX’s reasonable control, including but not limited to natural disasters, pandemics or epidemics, governmental actions or restrictions, internet or telecommunications failures, cyberattacks, server downtime, third-party platform interruptions, labor disputes, war, or terrorism.
13. In the event of any inconsistency between these Program Terms and any marketing or promotional materials, these Program Terms shall prevail unless otherwise expressly determined in writing by SPX.
14. Any and all rights relating to the interpretation and construction of these Program Terms shall belong solely to SPX. SPX acknowledges that SPX, and not any third party, shall be responsible for handling and/or resolving any complaints raised by Participants or third parties relating to the Program.
15. Any reference to a time of day shall refer to Vietnam time unless otherwise stated.